Privacy Policy

This privacy statement (“privacy statement”) explains how SNATCH! With The Smart Local, (“SNATCH!,” “us,” “our,” and “we”) uses your information and applies to all who use our website – www.snatch.sg, mobile applications, electronic services, social networking sites, interactive features, online services, or any of our described online activities we own or control (collectively, the “site”).

By using the site, you agree to the terms of this privacy statement. If you do not agree with the practices described in this privacy statement, please do not provide us with your personal information or interact with the site.

We may modify this privacy statement at any time. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of notice on the site prior to the change becoming effective.


  • info_outline1. Information

    We will collect information, when you interact with us and the site, for example when you:

          • access or use the site;

          • register, subscribe, or create an account with SNATCH!;

          • open or respond to our e-mails;

          • contact customer service or use other customer support tools;

          • provide information to enroll or participate in programs provided on behalf of, or together with our partners;

          • visit any page online that displays our ads or content;

          • purchase products or services on or through the site;

          • connect or link to any site via social networking sites;

          • post comments to Online Communities; and

          • provide information to our Vendors.

          • This privacy statement does not apply to the collection of information in any way other than as listed above.

  • thumbs_up_down2. Your Choices

    We think that you benefit from a more personalized experience when we know more about you and what you like. However, you can limit the information you provide to SNATCH!, and you can limit the communications that SNATCH! sends to you.

    (a) Commercial E-mails
    You may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send or by logging into your account and adjusting your e-mail preferences. Please note that even if you unsubscribe from commercial email messages, we may still email you non-commercial e-mails related to your account and your transactions on the site. You may update your subscription preferences at any time.

    (b) Cookies and Tracking
    You may manage how your browser handles Cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.

    (c) Device Data
    You may manage how your mobile device and mobile browser share certain device data with SNATCH!, as well as how your mobile browser handles. Cookies by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

    (d) Commercial E-mails
    If you wish to opt out of receiving offers directly from our partners, you can follow the opt-out instructions in the emails that they send you.

  • receipt3. How we use your information

    We, and our partners, use information collected as described in this privacy statement to:

          • Operate, maintain and improve the site and our services,

          • Provide you with interest-based ads and offers for products and services from us and participating partners,

          • Facilitate and fulfill orders placed on the site and programs– for example, for SNATCH! vouchers and other goods and services, including redemption of vouchers;

          • Evaluate your eligibility for certain types of offers, products or services that may be of interest to you, and analyze advertising effectiveness;

          • Answer your questions and respond to your requests;

          • Perform analytics and conduct customer research;

          • Communicate and provide additional information that may be of interest to you about SNATCH! and our partners,

          • Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of our partners;

          • Administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners;

          • Manage our everyday business needs, such as administration of the site, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations, or to comply with the law;

          • Allow you to sign up for special offers from our partners


    We also may use information collected as described in this privacy statement with your consent or as otherwise required or permitted by law.

  • view_list4. Use of Information

    We, and our partners, may share your personal information as required or permitted by law:


          • with any SNATCH! affiliate who may only use the personal information for the purposes described in this privacy statement;

          • with our partners to provide services for us and who are required to protect the personal information;

          • to report or collect on debts owed to us or our our partners;

          • with relevant our partners:

                º with whom we jointly offer products and services;

                º to facilitate a direct relationship with you, including in connection with any program we administer on behalf of the our partners;

                º to enable electronic communications with you as part of purchase, a sponsored reward, offer, contest, program, or other activity in which you have elected to participate;

                º to the extent you have purchased or redeemed a SNATCH! voucher, goods or services offered by a our partners or participated in an offer, rewards, contest or other activity or programs sponsored or offered through SNATCH! on behalf of that our partners;

          • with a purchaser of SNATCH! or any of the SNATCH! affiliates (or their assets);

          • to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;

          • to combat fraud or criminal activity, and to protect our rights or those of our affiliates, users, and our partners, or as part of legal proceedings affecting SNATCH!;

          • in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate; or with your consent.


    We encourage our partners to adopt and post privacy policies. However, their use of personal information obtained through SNATCH! is governed by their privacy policies and is not subject to our control.


    We may also disclose Non-Identifiable Information:

          • for the same reasons we might share personal information;

          • with our partners for their own analysis and research;

          • to facilitate targeted content and ads; or


    We do not share personal information with Third-Party Ad-Servers; however, Third-Party Ad-Servers may automatically collect Non-Identifying Information about your visit to the site and other websites, your device address, your Internet Service Provider and the browser you use to visit the site. They do this by using cookies, clear gifs and other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visits to the site and the other websites tracked by these third parties. This privacy statement does not cover the collection methods or use of the information collected by Third-Party Ad-Servers, and SNATCH! is not responsible for Cookies or clear gifs in third party ads. We encourage you to review the privacy policies or statements of these third party advertising companies to learn more about their use of cookies and other technologies.

  • loyalty5. How SNATCH! Collects Information

    You provide us with your personal information when you register, subscribe, create an account, make a purchase, or otherwise when you provide us with your personal information during your interaction with us. We also collect personal information when you contact us online for customer service and other support using self-help tools, such as email or text.

    We also receive personal information and other online and offline information from Other Sources. SNATCH! will use such information in accordance with applicable laws. Such information, when combined with personal information collected as provided in this privacy statement, will also be handled in accordance with this privacy statement. We also use cookies, tags, web beacons, local shared objects, files, tools and programs to keep records, store your preferences, improve our advertising, and collect Non-Identifying Information, including Device Data and your interaction with the site and our partners' web sites.

    We use cookies that allow us to connect your site activity with other information we store about you in your profile or as related to your interactions with the site.

    Device Data may be collected when your device interacts with the site and SNATCH!, even if you are not logged into the site using your device. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

  • vpn_key6. Security of personal information

    SNATCH! has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard personal information.

  • work7. Accessing and Correcting personal information

    You can access, update and delete the personal information you provided to us by managing this information through your online account or sending us an email at admin@snatch.sg. Keeping your personal information current helps ensure that we, and our partners, offer you the information that are most relevant to you.

    If you want to deactivate your SNATCH! account or have other questions or requests, please contact us. While we are ready to assist you in managing your information, deactivating your account, and removing your active profile, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous activities on the site for financial reporting and compliance reasons.

    We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your activity for financial reporting purposes. If you wish to deactivate your account or request that we no longer use your personal information to provide you services contact us at admin@snatch.sg. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • supervisor_account8. Social Networks

    The site may be accessible through or contain connections to areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review products and merchants, and submit media content. All the information you post may be accessible to anyone with Internet access, and any personal information you include in your posting may be read, collected, and used by others.

    You may log in to the site using certain social network credentials. To manage the sharing of certain personal information with us when you connect with us through social networking platforms or applications refer to the privacy policy and settings of the social networking website or application.

    You also have the option to link social networks, such as Facebook, to your SNATCH! account. Once you register with SNATCH! and connect with the social network, you will be able to automatically post recent SNATCH! activity back to your social network.

    By proceeding through any of the above steps, you grant SNATCH! permission to access all of the elements of your social network profile information that you have made available to be shared and to use it in accordance with the social network’s privacy statement.

  • lock_outline9. Privacy Practices of Third Parties

    This privacy statement only addresses the use and disclosure of information by SNATCH! through your interaction with the site. Other websites that may be accessible through links from the site and programs may have their own privacy statements and personal information collection, use, and disclosure practices. Our partners may also have their own privacy statements. We encourage you to familiarize yourself with the privacy statements provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.